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Services Offered
Verified by Business
Oil Change in 34 reviews
Services Toyota in 17 reviews
Headlight & Taillight Serv… in 5 reviews
Tire Rotation & Wheel Alig… in 3 reviews
Vehicle Inspections in 17 reviews
Towing in 6 reviews
Engine Repair in 3 reviews
Services Mazda in 2 reviews
Review Highlights
“So Excited to Share my Car buying experience with North Park Toyota !!!” in 4 reviews
“First person we meet at North Park was Ozzy (Osaid), explained our circumstance and told him what we were looking for.” in 3 reviews
“Got a very fair trade in price on my old car, and bought my new car for the best price I could find in San Antonio.” in 3 reviews
About the Business
As a multi-time Toyota Presidents Cabinet Award winner, were dedicated to providing a superior customer experience. Our Toyota dealership in San Antonio, Texas, has a huge selection of new cars like the Supra, Camry, RAV4 and Tundra, along with a great assortment of certified pre-owned Toyota models and used cars from other brands. Browse inventory in person or online, where you can also get a trade-in appraisal and start the financing process from the comfort of your own home. For service, the factory-trained mechanics at our auto repair shop are here to help. With state-of-the-art equipment, tools and OEM parts, your car will be in excellent hands. Whatever your automotive needs, our car dealership is ready to serve you!
Location & Hours
San Antonio, TX 78211
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Recommended Reviews
Overall rating
213 reviews
5 stars
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1 star
- Jeanneva M.San Antonio, TX01Mar 28, 2024
took a while to get the work done but very well communicated and explained. they let me know what was going on and what step was next. shout out to cruz in service!
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Josh S.
Apr 1, 2024
Thank you for your honest feedback! We appreciate you taking the time to leave a review. We're glad to hear that Cruz kept you well-communicated and explained what was happening throughout the service, even though it took a little longer than expected. Clear communication is important to us, and it sounds like Cruz did a great job of managing your expectations. We'll be sure to pass your kind words on to him! We understand that ideally, the work would have been completed more quickly. We're always looking for ways to improve our efficiency, and your feedback helps us identify areas for improvement. Thank you for choosing North Park Toyota and for recognizing Cruz's excellent communication skills. We look forward to exceeding your expectations in all aspects of service next time!
Daniel K.Raymondville, TX345173Apr 3, 2024Happened to me about a month ago or two. Saw this nice Tayota Yaris, made a an appointment and drove 3.5 hours to go buy it. When I met with a Latino who looked at me from top to bottom, he didn't want to talk much and knowing that I wanted to see that vehicle didn't even have the keys with him. No interest in selling the vehicle or just plain racist. Dude was at the most 20 years old and I am in my 40s 3 tour war veteran 100% disabled getting that tax free $$$$ and a credit score of 760. But to Manuel Galvan I was a Peasant. Car sales people there think they own the dealership. Don't waste your time going there because they are racist.
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Diane O.San Antonio, TX0186Mar 11, 2024Don't bother making an appointment online. Made my appointment online, show up and I'm told the advisor (Clint Ray) isn't scheduled to come in until half an hour later. I asked to get a different advisor. Half an hour later, still no one. My husband had to literally get off the car to get someone to come help us. Never had this type of service at Cavendar Toyota. This will be my last time coming to North Park Toyota.
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Josh S.
Mar 14, 2024
Hi Diane, we're truly sorry to hear about your recent experience at our dealership. We strive to provide top-notch service and it's disappointing to hear that we fell short during your visit. Your feedback is valuable to us and we will address this issue internally. Thank you for bringing this to our attention. Please contact Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com at your earliest convenience.
- Lorena M.San Antonio, TX01Mar 23, 2024
Worst service ever I bought a vehicle it
broke the same night had it towed then it broke 4 more times I am absolutely done with them I just want my money back, and yet they supposedly fixed again and want me back in that lemon of a vehicle I have ran out of patience I will seek legal action next. Dishonest no integrity or respect for their customers ... straight out rats! News cast will
be paying them a visit!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Josh S.
Mar 28, 2024
We sincerely apologize for the experience you've had with your recently purchased vehicle. We understand your frustration. We want to assure you that we are committed to resolving this situation fairly and to your satisfaction. We value your business and regret this turn of events. We are committed to regaining your trust and ensuring a positive outcome. Please contact Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com at your earliest convenience.
- Oliver C.San Antonio, TX022Mar 7, 2024
Dropped off my car for an ac repair long story short warranty was worthless and paid 300$ in a diagnostic...this wasn't the problem. The problem is that the techs that were working on my vehicle somehow forgot to clip back my cover above the radiator and my A/C high and low pressure caps were gone. I will never take my car here to service again I had trust in this dealership, but somehow makes me think they do cheap work. Now I kind of understand why I somehow overhear a customer complaining in the background every-time I'm in the service area lol.
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Josh S.
Mar 13, 2024
Oliver, we're truly sorry to hear about your experience. We strive to provide top-notch service, and it's disappointing to hear we fell short. We appreciate your feedback and will address this with our team to ensure it doesn't happen again. Thank you for bringing this to our attention. Please contact Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com at your earliest convenience.
David J.Las Vegas, NV56102May 30, 2023Hands down the best new car buying experience I've had. Alik Stockhammer was a fenomenal salesman. There was no BS of trying to up charge me or give me the run around. He was honest and upfront the entire time and that's what made up decide to travel 1300 miles to pick it up. He even picked us up from the airport so we didn't have to Uber and then had us in and out in an hour with the great financial manager. I wish all Toyota Dealerships had customer service like North Park Toyota and especially a salesman like Alik.
I would gladly make the 1300 mile trip again to do business with them.
Thanks again for the sweet 4Runner.
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Josh S.
May 30, 2023
We're thrilled to hear about your positive car buying experience with us! It's great to know that Alik's honesty and professionalism made such a lasting impression. We truly appreciate your willingness to travel such a long distance to do business with us. Enjoy your new 4Runner, and thank you for choosing our dealership!
- Jon O.San Antonio, TX773Jan 29, 2024
I called to get pricing about a vehicle I was interested in buying. The "sales person" who answered the call was rude and short tempered. While trying to ask questions about pricing and vehicle availability. His responses were very inconsistent and lacking in knowledge. When I asked about discounts he seemed bothered I was looking for a deal.
He also quoted me two different prices for the same vehicle. One online which was $1,000 less than the one on the lot. When I asked why the online one wasn't offered initially. His response was "we're not a car museum we are trying to sell cars."
Lastly, when I tried to discuss certain monthly payment ranges he was the least bit helpful in trying to narrow down options and help me with what I was looking for. Nobody wants to spend $500 or more a month on a vehicle. Much less be treated like a bother for asking. When Trying to express that I had to get off the phone and would think about it. His response was a grunt and "yea bye."
AVOID THIS DEALERSHIP OF YOU WANT TO BE TREATED DECENTLY.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Josh S.
Feb 1, 2024
Hi Jon, we appreciate you sharing your experience with us. We're sorry to hear that you had a less than satisfactory interaction with our salesperson. We strive to provide attentive and knowledgeable service, so we're disappointed to hear about the inconsistencies and lack of assistance you encountered. We appreciate your feedback and will use it to improve our customer service moving forward. Please contact Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com at your earliest convenience to discuss this further.
- Shawn B.TX, TX02Mar 23, 2024
Terrible service. Had one of the sales rep yelling at me in the lobby in front of other customers to try to convince me to buy another vehicle and yelling out loud I'm wasting $17,000 while also bringing my wife into the conversation. Very rude and disrespectful.
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Josh S.
Mar 28, 2024
Shawn, thank you for taking the time to share your experience at our dealership. We sincerely apologize that the encounter with our salesperson was unprofessional and disrespectful. We take all customer feedback seriously, and your review is very concerning. We are conducting a thorough investigation into this incident to identify the salesperson involved and take appropriate disciplinary action. Please contact Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com at your earliest convenience to discuss what can be done to rectify the situation.
- Elisenda L.Far West Side, San Antonio, TX16584Oct 17, 2023
This dealership is absolutely garbage. I will not recommend this dealership to my worst enemy. Purchased a car for my wife and had nothing but issues we haven't even been able to enjoy our vehicle!!!
RUN FAR AWAY FROM THIS PLACE!!!! THEY ARE RIP OFFS
GAVE US A RENTAL WITH A SCREW IN THE TIRE!!! WHICH THEY WERE AWARE OF!!! LOOK AT THE PAINT ON THE TIRE!!!!!
AND MY WIFE WAS STUCK ON THE SIDE OF THE ROAD!!!
The same day the rental was given to her!!!!
When I called Noe to let him know what happen he had no one to help me because everyone was dealing with customers!!!
CUSTOMERS ARE MORE IMPORTANT THAN MY WIFE'S SAFETY????!!!!
TRASH MAN!!!!
Like I said RUN RUN RUN!!!! Don't waist your time here at all I'm so disappointed that I have to deal with them for the next 5 YEARS!!!!!
Super unprofessional!!!!
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Josh S.
Nov 2, 2023
We sincerely apologize for any inconvenience you experienced with the rental car. It's our priority to provide safe and reliable vehicles to our customers, and we deeply regret any concerns you may have had.
Please understand that we would never knowingly provide a damaged rental car to our customers. Our rental vehicles are regularly inspected, and any damage or issues are addressed promptly. In this case, it seems there was a misunderstanding, and we appreciate your feedback in bringing this matter to our attention.
Your input is invaluable, and we want to ensure that you have a positive and worry-free experience with us in the future. If you have any further concerns or specific information about the rental car, please feel free to share them with us so that we can investigate and address the issue appropriately. Please contact Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com at your earliest convenience. 
Leonel J.Laredo, TX34711Sep 20, 2023They damaged my 2021 supra and tania eubanks the general manager refuses to pay l even after all the evidence I gavethem. She's rude and really doesn't care about the customer. She acts like a 4 year old. She insults customers. Lawsuit on the way!
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Josh S.
Sep 25, 2023
We're truly sorry to hear about the issue you've encountered with your vehicle. We take such matters seriously, and our goal is to provide the best service possible to our customers.
However, in situations where damage is claimed to have occurred while the vehicle was in our care, we must adhere to a fair and transparent process. Without clear evidence linking the damage to our service or our facility, it becomes challenging for us to assume responsibility.
We would greatly appreciate any additional information or documentation you might have regarding the incident. This will enable us to conduct a thorough investigation and determine the best course of action to resolve this matter. Please contact Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com at your earliest convenience.
